Privacy Policy

1. Information we collect

Depending on how you use GlowChess, we may collect:

• Account information — such as username, email address, and profile preferences you provide when you register or sign in.
• Gameplay and progress data — match results, ratings, puzzles completed, lessons progress, and similar activity needed to operate the platform.
• Support messages — content you send through Contact Us or in-app support, including your name and email.
• Technical data — browser type, device information, language settings, and approximate location derived from IP address for security and localization.

2. How we use information

We use collected information to:

• Provide, maintain, and improve GlowChess features and matchmaking.
• Personalize your experience (language, themes, and progress).
• Respond to support requests and communicate important service updates.
• Protect the platform against abuse, cheating, and security threats.
• Comply with legal obligations and enforce our Terms of Use.

3. Cookies and similar technologies

GlowChess uses cookies, local storage, and similar technologies to keep you signed in, remember settings (such as language and board preferences), and measure basic site performance.

You can control cookies through your browser settings. Disabling certain storage may limit features like staying logged in or saving preferences.

If we display advertising (for example through Google AdSense), third-party partners may use cookies or similar technologies to serve and measure ads according to their own policies. You can learn more in Google’s advertising policies and opt-out tools where available.

4. Sharing of information

We do not sell your personal information. We may share limited data with service providers who help us host, secure, or operate the platform, or when required by law. Public profile elements (such as display name and leaderboard stats) may be visible to other players as part of normal gameplay.

5. Data retention and security

We retain account and gameplay data for as long as needed to provide the service and for legitimate business or legal purposes. We use reasonable technical and organizational measures to protect information; however, no method of transmission or storage is completely secure.

6. Children’s privacy

GlowChess is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided personal information, please contact us so we can take appropriate action.

7. Your choices

You may update profile settings in the app, request support regarding your account data, or stop using the service. Where applicable law grants additional rights (access, correction, deletion), contact us and we will respond as required.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of GlowChess after updates means you accept the revised policy.

9. Contact

For privacy questions, visit our Contact page or send a message through in-app support.

Contact Us